Engagement

1. Thank you for accepting my offer to present coaching services to you. By placing an order, you acknowledge that you have read and agree to these Terms and Conditions and agree that the placement of an order together with these terms and conditions forms a contract between you (herein referred to as ‘the Client’) and Serene Wellness with Paula, LLC.
2. These services are provided by Paula Collins Coaching by Coach, Serene Wellness with Paula, LLC (herein ‘the Coach’). Coaching may address specific personal projects, business outcomes or general conditions in the client’s personal and/or professional life. Coaching is not advice, therapy, or counseling. Services may include, but not be limited to, values clarification, business brainstorming, identifying, and creating plans, examining modes of operating and teaching tools to assist personal transformation.
3. Throughout the coaching relationship, your Coach will engage in very direct and personal conversations. For the coaching to be powerful and transformational, your Coach will be honest and straightforward in asking questions and the client agrees to fully participate in the process. This may include, but not be limited to, attending all sessions on time, completing all set ‘integration work’ and reading/watching/listening to external material as directed by the coach.

Confidentiality

1. We are committed to protecting your privacy. We are also committed to effectively managing the collection, storage, use and disclosure of personal information for the purpose of our business activities in accordance with the Ohio State Law.
2. The coach promises the client that all information provided is strictly confidential. No information or content shall be released to any persons, including spouse or immediate family, except at the client’s request. Your willingness to be truthful, open, and vulnerable are paramount to your coaching success.
3. For coaching purposes only, all private sessions may be recorded digitally and provided to you after your coaching session. Your Coach will keep these files only for the duration of this agreement. All files will then be destroyed. These recordings are entirely for the benefit of the coach/client relationship.
4. For group coaching sessions, you hereby agree your likeness and images, either in audio, video, or photos may be used for educational, marketing, or any purpose that we deem fit without your prior approval.

Time and Place

Your payment of the investment to us entitles you to receive: Coaching Calls as well as access to all of Serene Wellness with Paula's digital products.

1. Private Coaching Sessions with Serene Wellness with Paula, LLC.
2. One offs, Giveaways, or shorter-term coaching packages are to be used as described on Serene Wellness with Paula.COM.
3. Investment (USD)

1. You must pay to us in consideration of the services an investment of the following
1. $600.00
2. Or as otherwise agreed upon in writing by Serene Wellness with Paula. LLC.
2. Payment made under this agreement must be made by the means specified in the order.
3. Payments made by Credit Card are subject to a 1.75% payment fee.
4. Payments by PayPal are subject to a 3.0% payment fee.
5. Receipts can be tailored to suit your business/taxation needs.

Refunds

1. Unless a promotional rate or time frame has been accepted, the client has 24 hrs. of placing the order to contact us via email at [email protected] to cancel the order. After this date, a refund can only be issued as defined below.
2. We may cancel the coaching services for any reason by written notice to you. We will refund you the investment that you have actually paid to us (minus any commissions that may have been paid to 3rd parties) within 30 days of giving you notice of cancellation. We shall have no further liability in respect of the cancellation.
3. THERE ARE NO REFUNDS OR GUARANTEES.

1. No Refund Obligations: In the event of any changes, termination, or discontinuation of services, the Company is not obligated to provide refunds to participants. Participants understand that "infinite access" is subject to the conditions outlined in these terms and conditions.
2. Disclaimer of Liability: Participants agree that the Company will not be held liable for any loss, damage, or inconvenience caused by any modification, suspension, or termination of services, or in case the Company is unable to continue the services due to unforeseen events, such as the incapacity or death of the Company's owner or operator.
3. Notice of Changes: The Company will make reasonable efforts to provide participants with advance notice of significant changes, such as the discontinuation of services, via email or through a notice on the mastermind container platform.
4. Alternative Offerings: The Company reserves the right, at its discretion, to offer alternative services or compensation to participants in the event of significant changes or termination of services.
5. Jurisdiction and Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Ohio, United States. Any disputes arising from or related to the mastermind container shall be subject to the exclusive jurisdiction of the courts in California, United States.

Disclosures

You Acknowledge:

1. That neither we, nor any of our representatives or any person we engage, perform the services as an investment advisor or licensed by ASIC or any other governmental authority to provide investment advice.
2. That the seminar service does not purport to provide investment advice or operate an investment advice business (as defined in the Corporations Act 2001)
3. That neither we, nor any of our representatives or any person we engage, perform the services as advice as professional mental health therapist, or therapist of any kind. For these matters, please seek professional medical advice from a third party. Our focus in your coaching is to help you get results in the present and in the future.